Returns & Exchanges

At Boardwalk Beads, we want you to love your jewelry as much as the shore; if you are not completely satisfied, we offer returns and exchanges on all unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once approved, a prepaid shipping label will be sent to your inbox. Simply print it out and securely package your jewelry in its original pouch.

  • 3.
    Ship It Back

    Drop off your package at any authorized carrier location. We recommend keeping a copy of your tracking number until the return is processed.

  • 4.
    Receive Your Refund

    After our team inspects the returned items, your refund will be issued to the original payment method within 5-7 business days.